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At the heart of this human element lies Empathy Mapping—a structured approach that helps writers better understand their audience. Empathy mapping is a framework designed to delve into the emotions, thoughts, and behaviors of your audience. As I often say… If you don’t know who you’re talking to, how can you know what to say?
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Storytelling works. But if you haven’t used storytelling properly, readers won’t do what you want them to do. But if you haven’t used storytelling properly, readers won’t do what you want them to do. You got a captivated audience. Your storytelling strategy fell flat. They can sell.
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