Sat.Dec 02, 2023

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What to Ignore and What to Keep with Call Center Analytics

Quick Sprout

Call center analytics uses data about how your call center agents are doing their jobs, overall customer satisfaction, and product … What to Ignore and What to Keep with Call Center Analytics Read More » The post What to Ignore and What to Keep with Call Center Analytics appeared first on.

Post 74
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What Blogging Strategies Are Dead?

Blogging From Paradise

Genuine blogging is alive and well. Why? Humans want humans to be truly helpful.

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The Only 3 Call Center Skills You Need to Get Promoted

Quick Sprout

If you’re considering a role as a call center agent—or you’re already doing the job—you know it takes a broad … The Only 3 Call Center Skills You Need to Get Promoted Read More » The post The Only 3 Call Center Skills You Need to Get Promoted appeared first on.